GigTerms of Use
These terms govern your use of this platform (“the Platform”), accessible at gigz.co.za, operated by CDSoft Ltd.
1. What this Platform is
The Platform is an online software tool. It gives job seekers a place to publish a career profile and gives employers a place to list open roles. The two sides can find each other through the Platform.
We are not a recruitment agency. We do not shortlist candidates for employers, submit applications on anyone’s behalf, or act as an intermediary in any hiring decision. We build and maintain the software — everything else happens between the people using it.
This positioning is deliberate and legally significant. Under the Employment Services Act 4 of 2014, a private employment agency is an entity that recruits and places candidates. We do neither. We provide a platform. You act on your own behalf at all times.
Using this Platform does not create an employment relationship between you and CDSoft Ltd, or between any candidate and any employer, unless a separate employment contract is concluded directly between those parties.
2. Who may use the Platform
You must be 18 or older to create an account.
Candidates — individuals looking for work, who publish profiles and apply to listings.
Employers — companies or individuals listing open roles and searching candidate profiles.
By creating an account you confirm you have read and accepted these terms.
3. Your profile and listings
Ownership and licence
You own your content. When you publish a profile or post a job listing, you grant the Platform a non-exclusive licence to display and index that content for as long as your account is active. We do not sell your content to third parties.
Your responsibility for accuracy
You are responsible for what you publish. Profile content and job listings must be truthful and not misleading. We do not verify the information you submit — we rely on you to keep it accurate and up to date. If we discover content that is false or deceptive, we may remove it and may suspend the account.
Don’t impersonate anyone, and don’t use the Platform to harass, spam, or discriminate.
Profile visibility
Candidate profiles can be set to visible or hidden. Profiles are visible when first created. You control this setting at any time from your account.
A visible profile is a public web page. Anyone with the link can view it — no account required — and it may be indexed by search engines and appear in search results. Anyone at all may come across it, including potentially your current employer. If that is a concern, set your profile to hidden.
A hidden profile is not publicly accessible and is not surfaced anywhere on the Platform. Copies of a previously visible page may persist in search engine caches for a time after you hide it — that caching is outside our control.
Applying to a listing
When you apply to a job listing through the Platform, your profile and any supporting material you include in that application are sent to the employer who posted the listing. By applying you consent to that transfer. After the transfer, the employer holds your data independently and is responsible for how they use and store it under the Protection of Personal Information Act 4 of 2013 (POPIA).
Some listings on the Platform are published by organisations using Smorg (smorg.co.za), our affiliated recruitment platform, also operated by CDSoft Ltd. Those listings show an application email address (e.g. j22@smorg.co.za) — applying means emailing that address directly. The mailbox is hosted by Smorg for the organisation that posted the role, and your application goes to that organisation. Smorg’s Applicant Terms & Privacy Notice explains how applications are handled there.
Employer access to candidate profiles
Employers who search the candidate database and view or download a profile receive personal information belonging to that candidate. By accessing that data, the employer takes on the obligations of a responsible party under POPIA with respect to how they store, use, and protect it. The Platform does not control what employers do with candidate information after access.
Job listings
Job listings must represent genuine open roles. We may remove listings that appear fraudulent, misleading, or in breach of the Employment Equity Act 1998. We cannot independently verify every listing — if a role is no longer available or the listing contains inaccuracies, that is the posting employer’s responsibility to correct or withdraw.
Responsibility for what you post
If you post a listing on behalf of a company, you warrant that you are authorised to act for that company and to publish the listing in its name.
The posting employer is solely responsible for the content of each listing and for its compliance with applicable law — including the Employment Equity Act 1998, the Employment Services Act 2014, and advertising and consumer protection legislation. The Platform displays listings; it does not author, endorse, or verify them.
You indemnify CDSoft Ltd against any claim, loss, or damage arising from content you post on the Platform, or from your handling of candidate data you access through it — including sharing or distributing that data to third parties without a lawful basis, claims of discrimination, misleading advertising, POPIA breaches within your responsibility, or infringement of third-party rights. In plain terms: if what you publish or how you treat candidate information causes a legal problem, that problem is yours, not ours.
4. No outcomes guaranteed
We do not guarantee that a candidate profile will lead to interviews, offers, or employment. We do not guarantee that a job listing will attract qualified applicants. Decisions about who to hire and who to approach rest entirely with the employers and candidates involved — the Platform has no part in those decisions.
5. Free and paid features
Publishing a profile is free for candidates. Listing a role may be free or paid depending on the current pricing at the time of posting — the relevant pricing page on the Platform is the authoritative source.
If a paid feature is purchased, the Consumer Protection Act 68 of 2008 gives you a 5-business-day cooling-off right for electronic transactions. Refund requests within this window will be honoured.
6. What we may do with your account
We may suspend or close an account that violates these terms, posts fraudulent content, or is used to harass other users. Where practical we’ll give notice and a chance to respond before taking action.
7. Limitation of liability
To the extent permitted by law, CDSoft Ltd’s liability for any claim arising from use of the Platform is limited to the amount you paid us in the 3 months preceding the claim. We are not liable for indirect losses, lost opportunities, or outcomes of any hiring decision made using the Platform.
8. Governing law
These terms are governed by South African law. Disputes will be resolved in the courts of South Africa. If a provision of these terms conflicts with the Consumer Protection Act or any other applicable SA legislation, the legislation prevails.
9. Changes
We may update these terms. If a change materially affects your rights, we will notify active users by email at least 14 days before the change takes effect. Continued use after that date constitutes acceptance.
Questions? Contact us