Bonakalisile Happiness Dlamini

Kempton Park, 1620

gigz.co.za/dbonakalisile

Summary

Dedicated and detail-oriented administrative professional with over 9 years of experience in document management, project administration, finance, and data capturing. Skilled in managing high-volume tasks while maintaining accuracy, ensuring compliance with company procedures, and supporting operational efficiency. Strong proficiency in Microsoft Office Suite and document control systems, with proven ability to work under pressure and meet deadlines. Committed to delivering high-quality results and maintaining excellent relationships with clients and colleagues.

Experience

Project Administrator · Fleet Africa - Supplier Development Department · March 2020
  • Manage incoming telephone and email enquiries from suppliers
  • Perform general administrative support services
  • Conduct vehicle inspections and compile bills of work
  • Send correspondence to suppliers for vehicle quotations
  • Process and submit quotes to the call centre
  • Maintain supplier database, repair quotes, and compliance documentation
Debtors Clerk · Fleet Africa - Finance Department · March 2019 – March 2020
  • Monitor and validate all invoices for accuracy
  • Prepare and submit monthly debtor reports
  • Process and archive financial records and files
  • Ensure accurate recording of all financial transactions
  • Maintain accounts receivable systems and documentation
  • Assist with approval and authorisation processes
Document Process Controller / Data Capture & Image Scanning · SG DOC - Document Management Solutions Department · March 2016 – August 2017
  • Sort and separate documents ensuring quality standards
  • Perform document re-filing and storage procedures
  • Maintain tracking facilities for document updates
  • Generate daily, weekly, and monthly production reports
  • Conduct internal audits for document control
  • Ensure storage conditions meet quality requirements
Filing Clerk & Data Capture · Fleet Africa - Records Management Department · April 2015 – March 2016
  • Organise and maintain filing systems for incoming paperwork
  • Create and update records in both paper and electronic formats
  • Securely store important documents following confidentiality policies
  • Facilitate requests for document access and maintain logs
  • Archive documents per control procedures
  • Perform electronic filing and presentation preparation
Reception reliever · Not specified
  • Managed front desk operations during the regular receptionist's absence
  • Welcomed and directed visitors in a professional and friendly manner
  • Answered, screened, and forwarded incoming phone calls efficiently
  • Handled general administrative duties such as filing, data entry, and managing office supplies
  • Maintained a clean and organized reception area
  • Received and distributed mail and deliveries promptly

Education

Microsoft Enterprise Desktop Support Technician · IT Certification Academy · 2012
Microsoft Certified Solution Associate · IT Certification Academy · 2012
Microsoft Certified IT Professional Enterprise Administrator · IT Certification Academy · 2012
Microsoft Certified Technology Specialist · IT Certification Academy · 2011
Microsoft Office Specialist · IT Certification Academy · 2011
Certificate in End User Computing · PC Training and Business College · 2007
Grade 12: IsiZulu, English, Accounting, Economics, Business Economics, Biology · Kwandunge High School · 2006

Skills

Administrative & Management

Administrative Support, Project Coordination, Organisational and Time Management Skills, Problem-Solving and Decision-Making

Document & Records Management

Document Control and Filing Systems, Compliance Documentation Management, Archiving and Record Keeping

Finance & Accounting

Debtor Account Management, Financial Record Maintenance

Data & Reporting

Data Capturing and Reporting

Communication & Liaison

Supplier Liaison and Communication

Specialized Skills

Vehicle Inspection and Reporting

Technology

Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Windows Server Configuration