Kgomotso Merriam Lekgoane

South Africa

gigz.co.za/kgomotsolekgoane12

Summary

Adaptable and community-oriented individual with experience in customer service, administration, and digital tools. Completed the ALX Virtual Assistant Programme (98%) and ALX AiCE certificate (97.84%), with skills in Microsoft 365, digital communication, and task coordination. Experienced cashier with strong numeracy skills, accurate transaction handling, and the ability to deliver excellent customer service in fast-paced environments. Former Field Worker Supervisor at Statistics South Africa, with proven leadership in team coordination, data collection, and maintaining confidential records. Currently pursuing a National Diploma in Accounting at Tshwane University of Technology (studies paused). Dependable, organized, and empathetic, with a strong ability to support efficient operations and customer-focused service delivery.

Experience

Cashier · Checkers hyper New Menlyn · Nov 2025 – Jul 2026
  • Operate the till (POS system) to scan items and process purchases
  • Handle payments (cash, card, vouchers, mobile payments)
  • Give correct change and issue receipts
  • Assist customers with queries in a polite and helpful manner
  • Pack groceries carefully or assist packers when needed
  • Maintain cleanliness at the checkout area
  • Follow store procedures for refunds, exchanges, and voids
  • Balance the cash drawer at the beginning and end of shifts
  • Promote store specials or loyalty programs (like Xtra Savings)
Sales Assistant · P27, Pep Stores – South Africa · Dec 2023 – Jun 2024
  • Provided exceptional customer support and sales assistance
  • Processed transactions and returns, managing cash effectively
  • Monitored inventory and assisted in stock management
  • Maintained accurate sales records and ensured stock availability
  • Delivered high-quality customer service, contributing to a positive shopping experience
Field Worker Supervisor · Statistics South Africa · Feb 2022 – Mar 2022
  • Led a team of field workers in data collection and survey analysis
  • Ensured adherence to research protocols and accurate data gathering
  • Conducted quality checks and resolved discrepancies in collected data
  • Managed field operations to ensure compliance with statistical methodologies

Education

National Diploma in Accounting · Tshwane University of Technology · In Progress
Matric Certificate · Sikhululekile Secondary School · 2013

Skills

Technical & Professional

Data Analysis and Problem-Solving, Virtual Assistance and Administrative Support, Microsoft 365 (Excel, Word, PowerPoint, Outlook), Time Management and Prioritization, Project Management, Attention to Detail / Accuracy, Scheduling and Calendar Management, Expense Tracking and Financial Administration

Interpersonal

Customer Service and Client Relations, Communication and Writing Correspondence