Jessica Keorapetse Motlhabi

Attridgeville, 0008

gigz.co.za/matsetsamotlhabi

Summary

A pleasant, professional and proficient Administrator, Receptionist and Customer Service provider with a long track record of ensuring smooth office operations. Effective team member with methodical approach to work, proven ability to meet deadlines and maintain highest standards of office organization.

Experience

Sales Assistant · Swatch Menlyn · October 2025 – February 2026
  • Processing cards and cash payments
  • Handling customer complaints and queries
  • Implementing measures to avoid stock damages, theft, and wastage
  • Investigating market trends and offering appealing products
Parts Administrator · The Centurion Auto Lounge · July 2024 – June 2025
  • Sourcing parts from different suppliers and scrapyards
  • Verifying quotes received from suppliers with vehicle samples and pictures
  • Forwarding proof of payment to suppliers to deliver parts
  • Following up on ETA of parts paid for
  • Assessing quality of parts received before signing
Finance Clerk · Gobid · April 2023 – March 2024
  • Following up and enquiring payments from bank statements to process invoices
  • Verifying client payments from bank to process refunds
  • Preparing invoices and other financial documents for clients
  • Following up on unpaid clients and processing cancellations
  • Reinstating canceled stock and updating sales orders
  • Processing batches after receipting and applying payments on Sage
Store Supervisor / Assistant Manager · Fossil Accessories · August 2017 – March 2020
  • Preparing sale reconciliation and daily stock count
  • Authorising refunds and exchanges
  • Processing cards and cash payments
  • Handling customer complaints and queries
  • Preparing roster for payroll
  • Creating invoices to send and receive stock
  • Evaluating supply, availability of stocks, and profit-margins
  • Implementing measures to avoid stock damages, theft, and wastage
  • Training new staff members and scheduling shifts
Sales Assistant · Watch Republic (Fossil Accessories SA) · October 2015 – July 2017
  • Processing cash and card payments
  • Stocking shelves with merchandise and maintaining store tidiness
  • Dealing with customer complaints and answering queries
  • Reporting discrepancies and problems to supervisor or manager
  • Keeping up to date with special promotions and putting up displays
  • Attaching price tags to merchandise
  • Involved in stock control regarding receiving stock

Education

Diploma in Accounting and Financial Computing · Rosebank College · 2012
National Senior Certificate · Elandspoort High School · 2006

Skills

Computer Skills

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Typing, Internet & Email, Pastel Accounting, Syspro, OneNote

Professional Skills

Multitasking and ownership of work, Excellent written and verbal communication, Customer service practices, Bilingual, Organization and prioritization, High quality customer service, Numeracy, Data entry abilities, Problem-solving, Telephone and in-person courtesy, Working under pressure and to tight deadlines, Team environment collaboration, Working with minimum supervision, Dealing with customer complaints

Languages

English, Afrikaans, Setswana, Sesotho