Ndivhuwo Relebogile Modjadji

Diepkloof, Johannesburg

gigz.co.za/ndivhuworelebogile

Summary

Marketing and Sales professional with experience in long-term insurance and outbound sales. Bilingual communicator with strong negotiation and client relationship management skills.

Experience

Marketing and Sales Outbound (Long-term Insurance) · Zendek International Insurance · March 2022 – 20 January 2026
  • Cross-selling and identifying insurance needs of clients
  • Client acquisition through cold calling and referrals
  • Maintained and grew client base for life insurance, personal accident insurance, retirement annuities and endowments
  • Assessed client needs and created personalized long-term insurance plans
  • Developed and presented customized insurance proposals
  • Negotiated with underwriters on suitable insurance products
  • Proficient in Customer Relationship Management Software
  • Generated new business through networking and sales activities
Outbound Sales Agent · Sanlam Sky · 05/04/2021 – 15/12/2018
  • Conducted outbound sales calls and contacted potential clients
  • Answered incoming calls to take orders and answer enquiries
  • Handled complaints and provided troubleshooting support
  • Provided personalized customer service
  • Managed mailbox and email correspondence
  • Arranged and confirmed meetings
  • Screened phone calls and redirected appropriately
  • Handled confidential information securely

Education

BA Communication Science · University of South Africa
Grade 12 (Matric) · Namedi Secondary School

Skills

Technical

Risk assessment, Policy development, Claims processing, Insurance-specific software, Customer Relationship Management Software, MS Office, Email correspondence

Analytical

Market trend analysis, Complex business needs assessment, Strategic solution development

Interpersonal and Communications

Excellent verbal and written communication, Negotiation skills, Client relationship management, Presentation skills, People skills

Compliance

Legal and regulatory knowledge, Compliance requirements in long-term insurance

Professional

Attention to detail, Organizational skills, Adaptability, Personal development commitment, Bilingual proficiency

Languages

English, Sotho, Zulu, Pedi, Tshivenda, Xitsonga