Neville Makhubalo

Pretoria, Gauteng

gigz.co.za/nevillemakhubalo

Summary

Reliable, hardworking, and customer-focused individual with a strong background in hospitality, retail, and general operational support. Known for being punctual, trustworthy, and a fast learner, with a genuine pride in keeping a clean, well-organised, and professional environment. Comfortable working independently or as part of a team, and able to handle physical and administrative tasks with equal care.

Experience

Operational Support · Next To Apartment Hotel · Oct 2024
  • Assisted with the day-to-day upkeep and maintenance of the property
  • Coordinated guest readiness and supported smooth daily hotel operations
  • Assisted with staff coordination and guest relations
  • Promoted hotel services and upsold amenities to guests where relevant
  • Helped maintain a clean, safe, and welcoming environment for guests and staff
Operations Support · Elements Group · 2018 – 2024
  • Supported day-to-day operations across restaurant, lounge, and retail venues
  • Assisted with stock control, supplier coordination, and cash handling
  • Supported sales performance and helped drive revenue across venues
  • Helped with recruiting, training, and supporting staff
  • Assisted in resolving customer concerns and maintaining service standards
Waiter · Lucky Rodrigo, Lynnwood · 2016 – 2018
  • Provided friendly, attentive table service in a busy restaurant environment
  • Took orders accurately and processed payments efficiently
  • Worked well under pressure during busy shifts while maintaining service quality
  • Collaborated with kitchen and bar staff to ensure smooth service
Sales Consultant · Sunglass Hut · 2011 – 2015
  • Provided attentive, knowledgeable customer service on premium eyewear brands
  • Achieved and consistently met individual and store sales targets
  • Managed stock replenishment, merchandising, and store presentation standards
  • Processed sales transactions and handled cash-ups accurately
Sales Consultant · Timberland · 2008 – 2010
  • Delivered customer service and product advice on footwear and apparel
  • Met sales targets and contributed to overall store performance
  • Assisted with stock control, receiving, and merchandising
  • Maintained store presentation and housekeeping standards
Night Staff Supervisor · Fascination Books · 2004 – 2008
  • Supervised night shift staff and daily store operations
  • Oversaw store opening/closing procedures, cash handling, and till reconciliation
  • Ensured store security, stock control, and loss prevention during night operations
  • Resolved customer queries and maintained service standards after hours

Education

Bachelor of Business Administration (BBA) · Eduvos · In progress

Skills

Core Competencies

Customer service and communication, Stock control and merchandising, Cash handling and till reconciliation, Team supervision and staff coordination, Reliable, punctual, and hardworking, Valid driver's licence with reliable transport