Johannah Nompumelelo Mbethe

South Africa

gigz.co.za/nompumelelomtho0598

Summary

Seeking a challenging and fast-paced role where I can leverage my skills and experience to make a significant impact. Excited to contribute to an organization that values continuous learning and growth.

Experience

Customer Service Representative · Nutun · Jun 2023 – Jan 2025
  • Australian Bank Assisting customers with their everyday banking
  • Stop and issue new cards
  • Fraudulent activities
  • Authorized and non Authorized transactions
  • Issuing Statements
Customer service consultant · Merchants · Jan 2023 – Jun 2023
  • Assisting shoppers with customers orders and making sure that customers receive their orders
Teachers Assistant · Faranani Primary School · Feb 2021 – Sept 2022
  • Assisting teachers in class
Debt Collector · Shapiro Shakes Defries and Associates · Nov 2017 – Dec 2018
  • Debt collection for MTN
Facilities Management · Broll Properties · Sept 2016 – Sept 2017
  • Stock control
  • Audits
Sales Consultant · Standard Bank · Feb 2012 – May 2016
  • Credit card protection plan
  • Funeral cover
  • Vehicle insurance
  • Fraud detection
Telesales Agent · Direct Channel Holdings · Jun 2010 – Jan 2012
  • Funeral Cover
  • Selling credit cards

Education

Matric grade 12 · Azara Secondary school · Dec 2009
Certificate · People Solution · Jun 2011
Project Management certificate · Mguka FET · Sept 2017

Skills

Core Competencies

Communication, Creativity, Teamwork, Active listening, Time management, Problem-solving

Languages

English, Zulu