Nthati Mthembu

Johannesburg, 1819

gigz.co.za/nthatimthembu1

Summary

Versatile and proactive Executive Admin Assistant with 2+ years of experience in virtual administration, operations support, and cross-time zone coordination. Skilled in managing executive calendars, inboxes, task systems, and internal communication. Confident with tools like Google Workspace, Zoom, Asana, and CRM platforms. Known for clear communication, discretion, and the ability to take initiative in remote, fast-paced environments.

Experience

Assistant/Receptionist · Bathokwa Consulting · Aug 2021 – Dec 2023
  • Managed reception and administrative support tasks, including scheduling, filing, and client interaction.
  • Assisted in preparing and distributing internal communications and reports.
  • Contributed to office organization and client satisfaction through clear communication and timely task execution.
  • Supported a labour lawyer remotely by managing calendars, coordinating meetings, and handling sensitive client communication.
  • Drafted and formatted legal documents, organized digital files, and maintained a structured workflow.
  • Used Asana and Trello to track projects and internal deadlines, ensuring consistent progress and on-time delivery.
  • Provided excellent customer service by handling inquiries, resolving issues, and ensuring a positive client experience through phone, email, and chat.
  • Utilized tools including Gmail, Google Calendar, Microsoft Word, Zoom, and WhatsApp to coordinate daily operations.
Freelance Appointment Setter · Remote · Jan 2024 – March 2025
  • Conducted outreach and booked consultations in the legal industry.
  • Qualified leads and tracked activity in HubSpot and Microsoft Excel.
  • Used CRM platforms like HubSpot and Microsoft Excel to track outreach, update lead status, and manage contact history.

Education

High School Diploma · Hoerskool De Adelaar · 2021
High School Diploma · Dowerglen High School · 2023

Skills

Technical Proficiency

Google Workspace, Zoom, Asana, Trello, ClickUp, HubSpot, Google Drive, Gmail, Google Calendar, Microsoft Word, Microsoft Excel, WhatsApp

Core Competencies

Strong attention to detail, Dedicated and detail orientated, Remote Team Collaboration, High level of professionalism, Excellent English communication skills (verbal and written), CRM & File Maintenance, Task Management