Olebogeng Michell Rahube

Brits, Elandsrand

gigz.co.za/rahubeolemichell

Summary

Highly organized and customer-focused Administrative Professional with over five years of experience in administration, customer service, reception, and office support. Skilled in managing office operations, scheduling appointments, handling correspondence, maintaining records, and providing excellent client service. Proficient in Microsoft Office, Google Workspace, Sage Accounting, Pastel, and SAP. A reliable team player with excellent communication, time management, and problem-solving skills.

Experience

Call center Agent/ Customer Support · Baroka Funerals · September 2022
  • Assist customers via telephone and online chat
  • Managed customer enquiries professionally
  • Updated customer information accurately
  • Resolved customers complaints efficiently
  • Maintain confidential client records
Virtual Assistant · HettyTheEntrepreneur · October 2024 – September 2025
  • Managed email correspondence
  • Schedule meeting and appointment
  • Performed general administrative duties
  • Assisted with telemarketing
  • Managed social media content and video reels
Call center Agent (Debt Collection) · Vertex Solutions · May 2021 – July 2022
  • Managed inbound and outbound calls
  • Negotiated payment arrangements
  • Update customer records
  • Delivered professional and customer service
Administrative Intern · Gauteng Department of Education · May 2019 – April 2021
  • Provided reception and administrative support
  • Assisted with procurement administration
  • Maintained filing system
  • Prepared reports and correspondence
  • Captured financial information
  • Assisted with Office administration and record management

Education

Grade 12 (Matric) · Central Secondary School · 2012
Virtual Assistant Certificate · ALX · 2024
Customer Service certificate · 2024
Basic Emergency First Aid Responder certificate · 2025
Basic Fire Fighting certificate · 2025

Skills

Software & Tools

Microsoft word, Microsoft excel, Microsoft outlook, Google Calendar, Persal

Core Competencies

Calendar & Schedule Management, Email Management & Correspondence, Customer Service, Data Entry & Record Keeping