Sandra Tinotenda Muyambo

Witfield, Boksburg

gigz.co.za/sandramuyambo147

Summary

Highly motivated, detail-oriented, and results-driven professional with strong technical expertise in graphic design production and an exceptional track record in customer service and administrative support. Demonstrates practical hands-on experience in printing shop workflows, digital design creation, and modern business software. Committed to driving organizational success, maximizing high client satisfaction levels, and delivering precision in fast-paced retail and service environments.

Experience

Customer Service Representative (Banking & Sales) · Hello Group · 08/12/2025
  • Handle inbound and outbound customer queries in a professional banking environment.
  • Assist customers with account inquiries, transactions, and general banking products.
  • Resolve complaints efficiently while maintaining high customer satisfaction levels.
  • Identify sales opportunities and promote banking products and services to meet sales targets.
  • Accurately capture customer information while adhering to compliance and data protection standards.
Assistant Graphic Designer & Print Assistant · WePrint Rustenburg · 12/2022 – 09/2023
  • Operated within a fast-paced printing shop environment handling client design requests, layout preparations, and digital print jobs.
  • Utilized CorelDraw, Adobe Photoshop, and Microsoft Office Suite to format, adjust, and finalize visual content and documents for high-quality printing.
  • Developed layout graphics, promotional visual materials, and content customized to specific client specifications.
  • Created engaging motion graphics and video content for localized social media campaigns.
  • Executed daily office administrative duties, including managing walk-in clients, taking print orders, and processing inquiries.
Promoter · Butterfly Products · 11/2021 – 01/2022
  • Approached customers proactively to promote products, explain features, and build brand loyalty.
  • Assisted customers with product selection based on their individual retail needs.
Office Assistant · Hospice Rustenburg · 07/2015 – 01/2019
  • Managed front desk reception duties, routing incoming calls, and welcoming visitors professionally.
  • Provided high-quality customer assistance and maintained strict office organization and cleanliness.

Education

CorelDraw Graphic Suite Certification · Cursa Online Academy · 2024
Adobe Photoshop for Beginners Certification · Cursa Online Academy · 2024
Matric / N3 Electrical Technology · Hoër Tegniese Skool Rustenburg · 2020
Teaching English as a Foreign Language (TEFL) · Teacher Record · 2023
Compliance Certification · Hello Group · 2025

Skills

Design & Production

Graphic Design Production, Adobe Photoshop, CorelDraw Graphic Suite, Print Layout & Formatting

Software

Microsoft Office Suite

Customer Service & Support

Customer Service Excellence, Administrative & Front Office Support, Banking & Sales Support

Professional Attributes

Compliance & Data Protection, Detail-Oriented & Punctual