Gig Collections Agent · Nicholas Ngwenya Attorney · January 2023
- Working on behalf of Absa Deceased department
- Managing Personal loans, credit cards, cheque accounts, AVAF and Mortgage collections
Thabile Charlotte Mbatha
gigz.co.za/thabilembatha864
Summary
Sales professional with extensive experience in collections, debt recovery, and customer service across banking and telecommunications sectors.
Experience
Agent (Debt collector) · Flemix and associates · January 2017 – February 2022
- Calling and collecting on different books
- Collecting outstanding debts with payments preferably made through debit orders
- Using Excalibur system
Assistant Teacher · Makgatho Primary School · January 2016 – January 2017
Sales · AFFINITY MOBILE · August 2014 – November 2016
- Selling simcards telephonically
- Field sales - face to face simcard sales
Call centre agent · Senceda Collections · April 2012 – December 2013
- Calling and collecting on outstanding debts on Banks and Store Accounts
- Using Ajs and Excalibur systems
Education
Certificate in Teaching in Grade R · UNISA · 2015
High School (matric) in Commercial subjects · Hofmeyr High School · 2006
High School (matric) in English · Hofmeyr High School
Skills
Core Competencies
Call Center, Customer Service, Customer Care
Technical
Excalibur, Ajs, Contact centre operations
Specializations
Debt collection, Collections, Telephonic sales, Field sales