Zandile Portia Futhuza

Tembisa, Gauteng

gigz.co.za/zandilefuthuza

Summary

Professional in Finance and Administration with over 5 years working experience. Well-versed in handling accounts payable and accounts receivable while supporting operations, reporting requirements and account audits, filing records of signed suspense accounts, performing tax reconciliation returns, facilitating compilation of journals, as well as preparing payment advice journals. Highly detail oriented and organized with excellent planning and communication skills. Strong multitasker and problem-solver excels in fast paced business seeking growth-oriented position.

Experience

Receiving Stock · Food Lovers Market · Mar 2020
  • Updating daily spreadsheet for sales and waste records
  • Preparing stock taking documents
  • Capture GRV Invoices and credit notes on Symphonix
  • Capture and record waste and department records
  • Finalising profit reports weekly and daily
  • Update DC Summary on weekly purchases
  • Process purchase order for suppliers
Admin and Events Coordinator · SADI · Oct 2019 – Feb 2020
  • Establishing and maintaining relationships with vendors and venues
  • Planning event details and aspects, including seating, dining and guests
  • Creating reliable financial reports and collecting payments on time
  • Remaining under budget with all costs
  • Managing events and addressing potential problems that may arise
  • Planning for potential scenarios that could impact the integrity of the event
  • Maintaining a working knowledge of the complex needs of a wide variety of events
Customer Service Assistant · Woolworths · Apr 2016 – Apr 2019
  • Handling all incoming customer queries and questions
  • Providing the appropriate service and information or referring clients to another department
  • Referring problematic issues that they cannot solve to management
  • Resolving customer complaints and issuing refunds as needed
  • Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
  • Providing quotations and checking product availability
  • Handling payment transactions
  • Adhering to a company's policies and procedures at all times when assisting customers
Accounting and Bookkeeping Consultant · F Phiri Financial Accountants · Jan 2014 – Dec 2015
  • Documenting financial transaction details and monitoring the transactions
  • Preparing and filing financial documents
  • Processing accounts payable and accounts receivable
  • Fact-checking accounting data
  • Reconciling company accounts
  • Processing payroll and tracking payroll data
  • Assisting with tax payments and returns
  • Working with staff accountants as needed
Customer Service Assistant · Makro · Sep 2012 – Dec 2013
  • Handling all incoming customer queries and questions
  • Providing the appropriate service and information or referring clients to another department
  • Referring problematic issues that they cannot solve to management
  • Resolving customer complaints and issuing refunds as needed
  • Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
  • Providing quotations and checking product availability
  • Handling payment transactions
  • Adhering to a company's policies and procedures at all times when assisting customers
Receptionist · Confeco · Apr 2011 – Jul 2012
  • Making appointments for all staff or for specific employees, such as executives
  • Processing bills and helping clients or customers if they have any questions about their charges
  • Organizing files for billing, customer and client records, etc
  • Directing visitors to the correct office
  • Responding to all customer inquiries in a polite and timely manner

Education

Grade 12 · Thuto Ke Maatla Comprehensive School · 2009
Virtual Assistant Program · ALX Africa · 2022
Professional Certificate · Business and Administration Academy of New York · 2018
Small Business Finance Management · MSC Business College · 2010

Skills

Finance and Administration

Financial Administration, Account Reconciliation, Financial Accounting, Financial Reporting, Record Management, Office Administration

Professional Competencies

Commercial Awareness, Communication, Customer Service, Computer Proficiency, Leadership, Team Player, Efficiency and Time Management, Attention to Detail, Adaptability, Highly Organised, Problem Solving, Decision-Making

Languages

English, Isizulu, Xitsonga, Sepedi